Please log in to your customer account on

If you have not yet completed the identification process, you will be forwarded directly to our identification partner PostIDENT in the tab “Overview”.

Alternatively, you can start the process in the “Manage Account” section under “Legal Requirements”.

As soon as you are on the PostIDENT page, you can decide whether you want to identify yourself on-site at a post office or conveniently from anywhere via video.